World Class Manager - Global Best Practice

The WCM curriculum is the complete manager’s journey. It is results focused and achieves outstanding improvement rates for users.

The curriculum consists of 24 modules of the critical ‘hard’ and ‘soft’ skills that managers need to be successful and provides over 240 practical, actionable tools that can be put to immediate use for immediate impact.

Each module contains a bite-sized video, workbook and assessment with CPD accreditation.

The curriculum is structured into Series 1 and Series 2 (each series consists of 12 modules).

It can be deployed at a pace that suits your organisation – from immediate release of all 24 modules, or a staged release programme running anywhere from 3 to 24 months.

Series 1

In Series 1 managers will learn core foundational skills to enhance their impact as leaders: how world class managers think and behave, how they set goals to align with strategy and vision, how they run effective meetings, give impactful team briefings and hold great one to one’s. In addition we start building a more strategic perspective to a manager’s thinking with a focus on customer and stakeholder engagement and what this means for their day to day leadership. Additional core themes are: what does it mean to be a great people manager, how to be a value add contributor to the organisation’s success, how to develop a great leadership brand and how to manage one’s time effectively.

The modules are highly structured and contain a mix of targeted actions and reflection points to achieve rapid improvements in impact. We recommend managers involve their own supervisors in their learning journey, as we find that the program forms a great discussion focus for their one to ones and ongoing assessment. Learners can also cite progress as evidence for their year-end performance reviews.

An additional benefit is that the curriculum can also be aligned to any key organisational priorities and can be contextualised by senior leaders and HR professionals. We can advise on how best to achieve this.

Series 2

Series 2 takes the learner’s journey further. It builds the managers skillset by incorporating critical skills that senior leaders and team members need their managers to excel in: effective delegation, coaching skills and feedback skills, how to have difficult conversations and manage conflict.

The importance of building resilience and managing their own well-being and that of their team is also highlighted and there is a strong EQ thread that runs through the series. Managers will learn the importance of focusing not just on task, but also on relationships and emotional awareness. People engagement becomes a core focus in one of the modules as does managing change. Helping leaders become more strategically aware is further enhanced with modules focused on how to make the transition from manager to leader and how to think more strategically, in the way senior leaders need to.

The series aims to create a greater understanding of how managers can better align their own and their teams’ activity to the organisational strategy and goals.

Together with series 1, series 2 will give managers a grounding that will set them up for success in their entire managerial career. The program will help to create great people managers who will become great contributors to their organisations mission and success.

Start your World Class Manager journey today!

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Three New Modules

1. Employee Wellbeing

  • Explore the connection between physical and mental health.
  • Delve into the correlation between musculoskeletal disorders and mental wellbeing.
  • Understand the impact of personal wellbeing on work performance.

2. Promoting Workplace Health

  • Enhance job quality and its impact on employee wellbeing and performance.
  • Take a proactive approach to team health with effective health initiatives.
  • Gain insights into how organisational culture and job quality shape employee wellbeing.

3. Promoting Workplace Health

  • Learn about reasonable adjustments for disabled employees and job applicants.
  • Explore practical examples of adjustments during the job application process and for existing staff.
  • Understand the vital role of an inclusive workplace culture in effectively supporting disabled employees.

"We wanted to find a way to help differentiate Fareham’s apprenticeship offer from others on the market. We also to wanted to enhance the learner experience for all our apprentices. After reviewing the market, we chose the GGI’s World Class Manager programme as the best of its class. Its bite-sized format provides great flexible learning that has gone down very well with users and has been an outstanding success, adding real value and originality to our offer. I can’t recommend the programme and the team at World Class Manager highly enough!” "

Lesley Roberts

Managing Director Business & Partnerships - Fareham College


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