62% of managers rate the quality of initial training they received as "poor"
36% of managers believe they lack the skills to thrive
Find out why Managers are being failed by their employers
"Positively impacting our customers experience, at scale, is key for us. The World Class Manager programme enables us to develop critical management skills throughout our business, for thousands of our valued members of staff, nationally"
People Director - LNER
"We chose the World Class manager programme because of its ease of implementation, impact and clear ROI. We value our managers and investing in them is key to our long-term success."
Chief Operating Officer, Domestic & General Group
World Class Manager Curriculum
The WCM curriculum is the complete manager’s journey. It is results focused and is a great foundation for new and aspiring managers and an excellent refresher and skills enhancer for existing managers.
The 24-module curriculum is structured into two series (each of 12 modules) and is focused on the critical skills managers need to get the best out of themselves and the best out of their people.
Series 1 builds core critical skills including: what it means to be a great manager, goal setting, time management, communication and managing meetings. Series 2 develops the manager’s skillset with modules focused on further critical topics such as: delegation, feedback skills, difficult conversations, people engagement and managing change .
With its ‘easy to implement, easy to learn’ philosophy, the format of bite-size video, workbook and assessment with CPD accreditation allows managers to learn quickly, flexibly, and to rapidly action their learnings.
The learner journey can also be structured in a timeframe to suit your people – an immediate release of the full curriculum, or a structured journey where modules can be released over a 3 to 24 month period. And with its options to include blended or coach supported sessions, as well as your own internal workshops, it can become a core component of your leadership development strategy and establish a consistent approach to world class management in your organisation.
"We serve so many important stakeholders, who in turn impact on our nations health and well-being. Great management is key to all of this and World Class Manager assists us by building this collective management strength."
CEO Royal College of Physicians