Who is this online management course for?
Individual
- Introduce your new, aspiring and existing managers to global best practice
- Help your managers get the best out of themselves, and their people
- A perfect solution for your time-poor managers – anytime, anywhere, any device learning.
Team
- Create more efficient, more engaged, high performing teams
- Develop managers who know how to truly engage their people
- Share best practice and innovation through group learning
Organisation
- Create a culture of ‘best in class’ online learning for all your managers
- Create a management community better aligned to organisational strategy
- Save time and cost with a highly efficient approach to learning
Cost-effective
Customisable
Time Efficient
CPD Accredited & Certified
Aligned to your organisation strategy
MI Reporting
World Class Manager Explained By Our Clients
Since completing the course, 91.7% of WCM graduates believe they have a better understanding of their customers, their needs and how to meet them.
95.8% of WCM graduates believe they are able to develop themselves and their team members.
95.8% of WCM graduates believe they have improved their team briefings.
97.9% of our graduates are confident in the fact that they can create a high performing team.
97.9% of graduates believe that working on the three key focuses of a great 21st Century Manager (Performance, People & Customers) has increased their impact as a manager.
93.8% of our graduates believe they know how to run more impactful appraisals.
95.8% of WCM graduates believe they have improved how they set goals for themselves and for their team.
Since completing the course, 93.8% of WCM graduates believe they know how to make their meetings more effective.
89.6% of WCM graduates believe they have improved their time management.
95.8% of WCM graduates can manage up more effectively.
Since completing the course, 91.7% of WCM graduates believe they have the tools to improve their presentation skills.
95.8% of graduates believe that they can think and plan more strategically because of World Class Manager.
95.8% of graduates believe that they can think and plan more strategically because of World Class Manager.
Since completing the course, 91.7% of WCM graduates believe they have the tools to improve their presentation skills.
95.8% of WCM graduates can manage up more effectively.
95.8% of WCM graduates believe they are able to develop themselves and their team members.
97.9% of our graduates are confident in the fact that they can create a high performing team.
Since completing the course, 91.7% of WCM graduates believe they have a better understanding of their customers, their needs and how to meet them.
Since completing the course, 93.8% of WCM graduates believe they know how to make their meetings more effective.
95.8% of WCM graduates believe they have improved their team briefings.
89.6% of WCM graduates believe they have improved their time management.
93.8% of our graduates believe they know how to run more impactful appraisals.
95.8% of WCM graduates believe they have improved how they set goals for themselves and for their team.
97.9% of graduates believe that working on the three key focuses of a great 21st Century Manager (Performance, People & Customers) has increased their impact as a manager.
Ready to start your online World Class Manager training?
Still not convinced? Keep scrolling!
How Does It Work?
World Class Manager brings together best practice from over 600 organisations to make your people truly great managers. Regardless of the number of employees in your business, WCM is a great way for you to develop managers in a time-efficient, cost-effective and highly practical way. Our 3 steps will ensure that you can learn and apply new practices in the fastest, simplest way possible and start creating impact today.
LEARN
Video – View the bite-sized video (approx 10 minutes)
Workbook – Review the module content in written format
PRACTICE
Guided activity – Put learning into practice with the suggested actions
Reflection Question’s – Answer the reflection questions to further embed learning
CERTIFY
Assessment & CPD – Complete the assessment at the end of each module to work towards your certification and/or CPD accreditation
The 12 Modules
- Learn how world-class managers create value for the organisation
- Discover how they create and leverage highly engaged teams
- See how they excel at customer and stakeholder engagement
- Set goals for the team that align with organisational business goals
- Break goals down to what’s specific, measurable, attainable, relevant, time-based
- Motivate and help team members understand the ‘how and why’ their roles are important, and how it connects to the organisation’s vision
- Construct “appreciative conversations” for the benefit of appraisee and manager
- What a great ‘one to one’ looks like
- Create follow-up and reflection to support change
- Prioritise your time to focus on the things that really matter as a leader
- Deal with overwhelming demands from emails, meetings, and conference calls
- Regain balance – time to reflect on the big picture and high value activity
- Make organisational messaging meaningful to the team
- Use communication to make others feel connected and valued
- Executing leadership’s strategy – making sure there are transparency and understanding of new initiatives
- Learn how to create meetings that add value for everyone
- How to create personal impact in meetings – as a chair or as a participant
- Best practice into how to prepare, execute and follow up meetings
- Better understand the needs of key stakeholders to deliver and even exceed expectations
- Use empathetic perspective to improve customer experience
- Be future focused with an eye to current trends, changing market conditions and new innovations
- The building blocks of creating a standout team
- The power of visions that align with organizational and personal objectives
- People engagement driving high performance
- Become a role model for others on how you challenge yourself towards continual improvement
- How to better understand the future aspirations of your team members
- A framework to consider both individual and team development
- Understanding your manager’s perspective and needs
- Acting as better partners to stakeholders – where both needs are met
- Create adult to adult partnership-based relationships with those that can have a significant influence on your career
- Get your message across with impact, clarity and presence
- Understand what an audience needs from a speaker
- Engage hearts and minds and bring content to life
- Best in class preparation techniques
- Understand how the CEO, CFO, Marketing Director, Head of Operations, HR, CIO and other senior leaders base their key decisions and why
- Better understand how to best support and communicate with executives in these positions
- Align your team objectives and focus to the strategic needs of senior leadership
Clients we have worked with
“I feel more qualified as a Manager for completing WCM and I believe that the organisation as a whole will benefit from the new skills I have acquired.”
– Mattie Holden, West Nottinghamshire College
“WCM is tailored to meet the current demands for the growth of future great managers. A lot of items mentioned I can clearly relate to, e.g. on the fears of managers and the first one being speaking in front of the public – for this reason, there are managers joining Toastmasters club.”
– Gary Bennet, One Housing
“I understand the vision of the company and how the work I do impact the organisation. I contribute to the organisation success by building a high performing and engaged team. I am also working on ways to automate manual and repeated processes to make us better and faster.”
– Kirtee Raghoobeer, SD Worx
“Trying to think more strategically, rather than focusing solely on the day-to-day.”
– George Redelsperger, One Housing
“My team appreciates the time I spend with them on improving key areas such as communication and customer focus.”
– Pollyanna Price, United Learning
“I can confidently say that the organisation now has the most efficient team with them for fulfilling the shared vision of success in the journey.”
– Apoorva Tiloda, University of Chester