World Class Manager World Class Manager
Built for HR, by managers.

A fresh approach to HR development.

Most HR programmes are built by HR, for HR. This one was built on insights from the people you serve every day.

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Build future-ready capability
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Grow your leadership impact
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Strengthen organisational influence
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CPDCPD Accredited
⏱ Self-Paced
10 Modules
1 Year Access
World Class Manager™: As trusted by 1,000+ organisations across 50 countries
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Managers Surveyed
0
Organisations
10
Core Modules
£299
One-Time Enrolment
See the Programme

Watch what makes this different.

Why This Is Different

HR programmes are built by HR. This one was built by managers.

Welcome to World Class HR — a forward-thinking programme created to support HR professionals at every stage of their career journey.

Crafted by experienced HR leaders, managers, and CEOs, this series builds the capability, confidence, and commercial impact of today's HR function.

Built on insights from over 100,000 managers and 1,000+ organisations globally, World Class HR equips you with the tools to become a truly future-fit HR leader.

For the first time, an HR programme built on what managers need from HR.

100k+
Managers
1,000+
Organisations
Global
Insights
01

Manager-Led Insights

Built on real feedback from 100,000+ managers globally. Learn what managers actually need from HR — straight from the source.

02

Globally Informed

Data from 1,000+ organisations worldwide. Capability that's relevant across industries and borders.

03

Practically Applied

No fluffy theory. Every module delivers actionable frameworks you can apply to your role immediately.

Your Development

You develop everyone else. Who develops you?

HR professionals are deeply focused on supporting their stakeholders — but rarely prioritise their own growth.

  • Build deeper expertise across the full HR lifecycle
  • Grow your professional confidence
  • Strengthen your strategic voice at the leadership table
  • Expand your organisational influence

"Because when HR grows, organisations thrive."

Self-Paced
Learn on your schedule
1 Year Access
Full programme
CPD Accredited
Formally recognised
Bitesize Modules
~1 hour each
Exclusive Data
Research-backed
Live Streams
Exclusive access
The Programme

10 modules. One transformation.

Strengthening capability across the full HR lifecycle — practical frameworks with real-world application.

01
Performance Management
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Build performance cultures that drive accountability, growth, and results.
Performance management is a core capability of world-class HR. In this module, you'll explore how HR enables leaders to move beyond annual reviews and build strong, continuous performance practices that drive clarity, accountability, and engagement.
What you'll gain from this module
✓A clear understanding of HR's role in effective performance management.
✓Practical approaches to support managers with goal setting and role clarity.
✓Tools to encourage regular check-ins and meaningful feedback.
✓Ways to strengthen engagement, productivity, and retention through performance practices.
02
Employee Relations
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Handle employee relations matters with confidence and consistency.
Employee relations is one of the most challenging and influential capabilities within HR. In this module, you'll explore how HR professionals navigate complex human dynamics — managing conflict, emotions, and risk — while building trust, fairness, and collaboration across the organisation.
What you'll gain from this module
✓A clear understanding of HR's role in shaping fair, effective employee relations.
✓Practical approaches to support managers through conflict and sensitive issues.
✓Tools to balance empathy, objectivity, and legal compliance.
✓Strategies to build trust, reduce risk, and strengthen workplace culture.
03
Diversity, Equity & Inclusion
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Create inclusive environments where everyone can thrive.
Diversity, equity, and inclusion are essential capabilities of world-class HR. In this module, you'll explore how HR professionals help organisations move beyond intent and embed inclusive, equitable practices that enable every employee to contribute, belong, and succeed.
What you'll gain from this module
✓A clear understanding of HR's role in advancing diversity, equity, and inclusion.
✓Practical ways to support leaders in building inclusive behaviours and decisions.
✓Tools to embed fairness and belonging across key people processes.
✓Strategies to strengthen engagement, retention, and organisational performance through DE&I.
04
Employee Engagement
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Understand what drives engagement and how to influence it.
Employee engagement is a defining capability of high-performing organisations. In this module, you'll explore how HR professionals support managers in creating environments where employees feel connected, motivated, and aligned with organisational purpose.
What you'll gain from this module
✓A clear understanding of HR's role in building and sustaining employee engagement.
✓Practical strategies to help managers motivate, recognise, and support their teams.
✓Tools to gather and act on employee feedback effectively.
✓Ways to strengthen retention, performance, and organisational success through engagement.
05
Recruitment & Onboarding
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Attract and retain the right talent from day one.
Recruitment and onboarding are the gateways to building a talented, engaged workforce. In this module, you'll explore how HR professionals support managers and stakeholders to attract the right people, make better hiring decisions, and create onboarding experiences that set employees up for long-term success.
What you'll gain from this module
✓A clear understanding of HR's role in effective recruitment and onboarding.
✓Practical strategies to improve hiring decisions and candidate experience.
✓Tools to identify and address common recruitment and onboarding pitfalls early.
✓Approaches to build structured onboarding that improves retention and performance.
06
Reward & Recognition
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Design reward strategies that motivate performance and reinforce culture.
Reward and recognition are fundamental to building an engaged, motivated workforce. In this module, you'll explore how HR professionals balance competitive pay and benefits with meaningful recognition to reinforce desired behaviours, build trust, and support long-term performance and retention.
What you'll gain from this module
✓A clear understanding of HR's role in reward and recognition strategy.
✓Practical approaches to balance pay, benefits, and recognition effectively.
✓Tools to design fair, transparent, and personalised reward practices.
✓Ways to strengthen engagement, trust, and retention through R&R.
07
Employee Retention
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Reduce turnover by understanding why people stay and leave.
Employee retention is about more than keeping people in seats — it's about building a motivated, committed workforce that can thrive over time. In this module, you'll explore how HR professionals support managers and stakeholders to create environments where employees feel valued, engaged, and confident about their future with the organisation.
What you'll gain from this module
✓A clear understanding of HR's role in building effective retention strategies.
✓Practical ways to support managers to improve culture, leadership, and engagement.
✓Tools to strengthen career development, wellbeing, and recognition.
✓Approaches to reduce turnover costs and build long-term workforce stability.
08
Stakeholder Engagement
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Strengthen your ability to influence and partner with leaders.
Stakeholder engagement is a critical capability for organisational success. In this module, you'll explore how HR professionals support managers and stakeholders to build trust, align expectations, and collaborate effectively with individuals and groups who influence — or are influenced by — the organisation.
What you'll gain from this module
✓A clear understanding of HR's role in effective stakeholder engagement.
✓Practical approaches to identify, prioritise, and manage key stakeholders.
✓Tools to strengthen communication, trust, and collaboration.
✓Strategies to navigate resistance and build long-term stakeholder support.
09
Internal Consultancy
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Operate as a trusted internal consultant to the business.
Internal consultancy enables organisations to solve complex challenges using in-house expertise. In this module, you'll explore how HR professionals develop trusted internal consultants who deliver high-quality, tailored solutions, align stakeholders, and drive strategic value across the organisation.
What you'll gain from this module
✓A clear understanding of HR's role in building internal consultancy capability.
✓Practical approaches to establish credibility and influence as a trusted advisor.
✓Tools to design tailored solutions that deliver measurable organisational value.
✓Strategies to strengthen collaboration, alignment, and impact across the business.
10
Knowing the Business
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Increase your commercial impact through stronger business understanding.
Knowing the business is a core capability of world-class HR. In this module, you'll explore how HR professionals help employees and managers understand the organisation's strategy, drivers, and operations — and how that clarity improves decision-making, alignment, and performance.
What you'll gain from this module
✓A clear understanding of HR's role in building business acumen across the organisation.
✓Practical ways to connect roles, teams, and people decisions to business outcomes.
✓Tools to strengthen financial literacy, KPI understanding, and data-informed decision-making.
✓Strategies to embed business knowledge into onboarding, learning, and day-to-day practices.
Enrol

Three ways to get started.

Same full programme. Choose how you'd like to pay.

Annual subscription · best value
£299/year per person
Save £29 vs paying monthly. 12 months full access.
  • All 10 core modules of World Class HR
  • 12 months full access
  • CPD accredited certification
  • Bitesize learning, around 1 hour per module
  • Exclusive research data access
  • Exclusive livestream access
  • Built on 100,000+ manager insights
Enrol — £299/year
Secure checkout via Stripe
12 months full access
CPD accredited
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Pick the one that fits where you are. We will take it from there. Pricing is built around organisation size and delivery format, designed to be accessible at scale. Request tailored pricing or book a call below.

01 · Register Interest

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